Blog

Is the future self-service?

No matter where you live, there is a good chance that you have come across a self-serve till or order point in your life. The most common place that you will see these kiosks has to be in a supermarket, however, their reach is extending and they are popping up in a variety of others places. Hotels, fast food chains and plenty of other businesses out there are adding self-serve into their customer experience, but why is this? What benefits [...]

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New Year, New Opportunities – How To Make Your Restaurant The New Hotspot For Food

New Year, New Opportunities – How To Make Your Restaurant The New Hotspot For Food 2018 has arrived, and some people could not be happier. A New Year has traditionally brought with it ideas of a new beginning, and the chance to be something more than what you were previously. For people who own a dining establishment, this is a chance for an overhaul of a lot of the policies and choices they’ve made, and one way that they can [...]

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The eatPOS EPOS Christmas hospitality guide

Restaurants And Christmas – How To Gain Customers And Influence People With the festive season imminent, people who run eateries and other such establishments are often left wondering how they can use this time to get an increased customer base in their restaurant. We’re going to be looking at some of the ways that you can attract customers, as well as set a Christmas menu and get bookings in order. Attracting Customers First things first. Let’s look at attracting that all-important customer [...]

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4 ways to make your restaurant appeal more to millennials

How To Make Your Eatery More Appealing To Millennials A fact of life is that it is now the time to start appealing to the generation of millennials. People who were born within those magic years are now growing up and going out into the world. That means that you’re going to get an influx of these people eating in cafes, restaurants and pubs. So how do you make your eatery suitable for this new generation of customers? Be Local AND [...]

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Teaser – your own tastecard and/or discount diners’ club scheme

Your own tastecard and diners’ club So you’ve definitely heard of tastecard and have most likely seem other diners’ clubs, right? Commonly used by the larger multiples, these clubs allow customers to take advantage of significant discounts on certain (if not, all days) of the week. With modern EPOS systems, it’s a breeze to setup a similar discounting scheme. Find out how later this week!

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More restaurant technology trends – 2017/2018

As restaurant and EPOS technology соntіnuеѕ to improve, іnduѕtrу рrоfеѕѕіоnаlѕ are gаіnіng nеw resources fоr enhancing their gооdѕ аnd ѕеrvісеѕ. This уеаr, thеrе аrе ѕоmе tесhnоlоgу trеndѕ іn the rеѕtаurаnt іnduѕtrу thаt уоu may wаnt to аdарt tо іmрасt thе wау you dо buѕіnеѕѕ positively. It hаѕ been a lоng time ѕіnсе rеѕtаurаnt ѕеrvеrѕ have hаd tо mаnuаllу іmрrіnt сrеdіt саrdѕ іntо саrbоn рареr tо ассерt payments, thanks tо mоdеrn technology. Though uptake hasn’t been rapid, hospitality businesses, including [...]

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Hospitality technology trends – part 1

Not so long ago, an evening at restaurant could easily become an extended night out if the restaurant became very busy. It could take a long time to grab the waiter’s attention when waiting for the bill or even to ask for it. Menu items that took extra long to prepare became an even longer wait because the ordering process was completely manual. In almost the blink of an eye restaurant automation has become highly specialised. Technologies develop and [...]

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Wasting time with Just Eat and other aggregators – ridiculous fees – part 2

This is the second part of our series on how you can improve your business with your own eatPOS online ordering website which can be integrated with your EPOS system/POS system. In this segment we’ll focus on fees, amongst other things! One of the main complaints we hear about Just Eat and Hungry House are the huge commission (and other charges). This can be up to 20% of your revenue through Just Eat. That is a huge chunk of your revenue, especially [...]

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Do NOTHING and increase revenue by 25%

On Friday/Saturdays or any peak times you will be inevitably faced with turning away customers, more so if your staff are inexperienced. A good restaurant EPOS system can definitely help and you can combined this with efficient management to really help your business succeed. This situation is even more evident for destination restaurants with a mix of walk in and advance reservations. However, when handled correctly you can very easily increase your turnover by a 20%-30% with a relatively simple [...]

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Fewer reservations = better business?

No. You didn’t hear us wrong. You should never take enough bookings in a restaurant to fill all the tables. And I hear you say, hold on, you’re saying that shouldn’t ensure our restaurant is busy and booked up? Well, sort of! 8PM let’s say. You’ve taken back to back bookings to keep the restaurant filled to bursting for the peak times. Pat yourself on the back! Or not? This sounds counter-intuitive but you’ve got to think, by ensuring that the restaurant is booked up in [...]

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