Support and after-sales

The eatPOS support team – EPOS systems, digital menu board, online ordering

eatPOS have a dedicated team of developers and support staff to ensure that your EPOS system runs as smoothly as possible. Our support team is available Monday to Friday between 9am and 5pm via both live chat and email! If you require support outside of these hours, please enquire to upgrade your support level.

Please also be sure to check out our comprehensive helpdesk. You’ll also find some demo and instructional videos for  the eatPOS EPOS system POS system on our YouTube channel here

Yearly renewal for cloud access (after first year)£120

  • Includes cloud access and back office (payable after first year)

About our fees: we pride ourselves on our transparency!

This includes daily backups, data transfer, updates, cloud access, and advanced back-office.

This is a cost that we incur to maintain the cloud and software. It covers the cost of data transfer, updates, cloud access, backups and advance back office.

Absolutely correct! And remember the cloud-access renewal only applies after the first year!