Allergen Prompts: Providing safety for the customer
The hospitality industry in the UK showcases a wide variety of food from different areas of the globe. However, sometimes the food may contain something which people are allergic too which could be fatal. According to European Academy of Allergy and Clinical Immunology, the cases of food allergies have doubled and the cases of hospitalisations caused by severe allergic reactions has increased 7-fold over the last decade.
Due to the amount of menu items and allergens a member of staff could be giving a meal to the customer which they are allergic to. Firstly, it can undermine the health of the customer. The severity is based on the customers reaction. In addition, the reputation of the business which takes a considerable period of time can quickly become destroyed.
eatPOS understand the severity of allergens. Why risk a customers health and the reputation of your business? When a customer orders something from the menu an allergen prompt window quickly pops up displaying a warning. This makes the staff member aware that they should remind the customer of potential allergens. When you purchase an eatPOS solution, the allergen prompt module is included so there are no additional costs.